Navigating your stay: from booking to departure

Terms & Conditions

Topikos.place Booking Terms & Conditions Overview

The Booking Terms and Conditions outlined herein apply to all reservations made with Topikos.place , trademark registered XXXXXXX in Cyprus with registration and office address 1 D. Liperti Str, 5330 Ayia Napa, Cyprus.

Contract Formation

By making a booking through Topikos.place’s website or via a representative, you affirm that you are at least 22 years of age and have the authority to agree to these terms on behalf of your party. Your booking becomes official once you receive a confirmation letter from a Topikos.place representative. This contract is governed by Cyprus Law and is subject to the jurisdiction of the Cyprus Courts.

Payment Details

Initial Deposit: A 50% deposit of the total holiday cost is required at the time of booking.

Final Payment: Any possible remaining balance must be paid on arrival or within 30 days before arrival. Failure to complete payment will result in the cancellation of the booking with no refund.

Late Bookings: For bookings made within 30 days of arrival, full payment is required immediately.

Payment Methods: Payments can be made via debit/credit card, PayPal, or bank transfer. Only payments in Euro are accepted, and any exchange charges are the responsibility of the client.

Holiday Pricing

Prices for holidays and additional services (e.g., transportation, supplements) are subject to change. You will be informed of the current price before your booking is confirmed.

Security Breakage Deposit

As part of our commitment to maintaining the quality and safety of the properties listed on our platform, a refundable damage deposit is required for all bookings. The amount of this deposit is determined based on several factors to adequately cover potential damages or losses during your stay.

Standard Damage Deposit

The standard damage deposit amount applies to all bookings, ensuring the protection of property interests and offering peace of mind to our property owners. This amount will be clearly specified at the time of booking and is fully refundable within 1 days after checkout, provided no damages or breaches of House Rules the rental agreement occur.

Adjusted Damage Deposit for Guests Under 22 Years of Age

We recognize the diversity of our guest community and the varying needs of our property owners. In line with industry practices and risk management strategies, bookings made by guests under the age of 22 may be subject to an adjusted damage deposit amount. This policy reflects statistical data indicating a higher risk of property damage associated with younger renters.

Adjustment Criteria: The adjusted deposit amount will be determined based on the specifics of the booking, including the property type, rental duration, and historical data. This is to ensure a fair and equitable approach to all guests while safeguarding the interests of property owners.
Notification: Guests affected by this adjustment will be notified of the revised damage deposit amount at the time of booking. All efforts will be made to ensure transparency and understanding of any changes to the deposit requirements.
Refund: Like the standard damage deposit, the adjusted amount is fully refundable within 1 days after checkout, contingent upon the property being returned in its original condition, barring normal wear and tear.

Commitment to Fairness

We are committed to providing a fair, transparent, and enjoyable experience for all guests and property owners. This damage deposit policy is designed to balance the needs and protections of both parties effectively. We welcome feedback and are dedicated to continually assessing our policies to adapt to the evolving needs of our community.

Booking Confirmation

Immediate Verification: Upon receiving your confirmation tenancy agreement and other documents, it’s crucial to verify all details immediately.

Corrections: If there are discrepancies, you must contact Topikos.place straightaway. Late changes may not be possible, and may incur charges.

Responsibility: Topikos.place is committed to providing the holiday home as confirmed. Cancellations or modifications by you might result in amendment charges.

Refusal Rights: Topikos.place reserves the right to refuse bookings, with any payments made being refunded.

Changing Your Booking

Flexibility: Changes to your booking (e.g., dates) after confirmation are subject to availability and not guaranteed.

Procedure: Changes must be requested in writing by the party leader. Replacement of a party member is allowed if they meet the original booking conditions and is communicated at least 14 days before arrival.

Cancellation Policy

Notification: Cancellation must be communicated via email by the party leader.

Effectiveness: Cancellation is effective from the date Topikos.place receives your email.

Charges: Cancellations incur costs from the time of booking confirmation. Charges escalate as the arrival date nears, incentivizing early notification for cancellations.

More than 32 days before arrival: 50% cancellation.

Between 0 and 30 days before arrival: 100% charge of the total booking.

Within 48 hours of booking: Full refund available.

Changes or Cancellations by Topikos.place

Planning Ahead: Changes to accommodations are rare but possible due to early planning.

Notification: Any minor or significant changes will be communicated as soon as possible.

Options for Guests: Upon changes or cancellations, guests can:

Accept the changed arrangements.

Choose an alternative accommodation (with possible price adjustment refunds or charges).

Cancel the booking entirely for a full refund.

Exceptions

No Compensation Situations: Situations beyond Topikos.place’s control (e.g., natural disasters, civil unrest) exempt them from offering

Uninhabitable Conditions: Accommodations rendered uninhabitable (due to utilities failure, etc.) may also lead to cancellations.

Data Protection Policy

Privacy and Security: Personal information is protected and shared only with necessary parties (e.g., transport companies) to facilitate the booking. Please refer to our Privacy Policy

Sensitive Information Handling: Special care is given to sensitive data, adhering to a strict privacy policy.

Tenancy Terms and Conditions

Accommodation Use: Reserved for named individuals on the invoice; additions require approval and additional fees. We reserve the exclusive right to inspect the property for additional guests during your stay. Failure to compensate for each additional person per day will result in the termination of your contract and immediate eviction.

Condition on Departure: The accommodation should be left clean and tidy; extra cleaning on any item and incurs a fee.

Party Restrictions: Certain demographics (e.g., under 22, single-sex groups) may face restrictions or require specific approvals.

Arrival and Departure

Scheduled Times: Check-in after 16:00 – 21:00 and check-out by 12:00 AM (lunchtie), with a strict schedule for property inspections.

Security Deposit: Delays in inspection appointments, and or if the representative has to wait pass appointment could affect the return of the security deposit, especially if damage is found post-departure.

Holiday Insurance

Recommendation: Strongly advised to secure insurance for cancellations or accidents.

Role of Topikos.place: Acts as a witness for insurance claims but bears no responsibility for incidents or their resolution.

Topikos.place Liability to Customers

Topikos.place is committed to promptly addressing any concerns regarding accommodation to enhance guest holidays. However, their liability is limited and does not extend to:

Non-compliance with terms and conditions by the guests.

Faults caused by the guests or third parties not directly related to the accommodation.

Unusual or uncontrollable circumstances beyond Topikos.place’s ability to prevent.

Participation in Local Activities

Topikos.place disclaims liability for any risks associated with external activities, facilities, experiences and excursions not managed by them. Guests choosing to engage in such activities do so under contracts with the providers, bearing all responsibility for their safety.

Complaint Procedure

Guests are urged to report any complaints about their holiday accommodation to a Topikos.place representative immediately for prompt resolution. Formal complaints must be made in writing within the first 24 hours of the stay.

Behavior Guidelines

Our comprehensive House Rules guide outlines detailed guidelines that guests are expected to adhere to, in addition to other important situations such as:

Behave considerately towards others and the property.

Avoid causing damage, distress, or annoyance.

Not abuse utilities like electricity and water, with violations possibly leading to the termination of holiday arrangements and forfeiture of the security bond.

Health and Safety Protocols

Topikos.place enforces strict health and safety measures:

Prohibition of pets and smoking inside the properties.

Requirement for guests to dispose of rubbish properly in provided green bins.

Encouragement of safe practices to protect oneself and others within the property.

For Property Use

Child Safety: Children should be supervised at all times to prevent accidents or injuries.

Electrical Appliances: Only use electrical appliances that are in good working condition and comply with European Union safety standards to avoid electrical hazards.

Appliance Use: Exercise caution when using any electrical appliances within the property and ensure all appliances are turned off when not in use, especially when the property is unoccupied.

Water Conservation: Be mindful of water usage to prevent wastage.

Care with Property Fixtures: Handle doors, windows, and storage fixtures carefully to prevent damage.

Security Awareness: Report any unauthorized persons or suspicious activity to local authorities to ensure the safety of all guests.

Furniture and Furnishings: Keep furniture and other provided furnishings in their designated places to maintain order and prevent damage.

Outdoor Activities: Restrict the use of bikes, skateboards, and similar items to appropriate areas outside of common walkways to ensure safety and prevent obstructions.

Barbecue Safety: Barbecuing is strictly prohibited at all accommodation sites. Should you wish to barbecue, you must contact us 24 hours in advance to obtain approval along with specific safety guidelines. If approval is granted, it is imperative that you adhere to these guidelines to prevent fires or injuries

Smoking Policy: Smoking whether is vapers, tobbaco or hookah inside the property (all areas) is strictly prohibited to maintain a clean and safe environment.

Parking: Use only the designated parking areas to avoid inconvenience and ensure smooth access for all guests.

Links to third party sites

The Website may contain links to other Linked Sites. The Linked Sites are not under the control of Topikos.place and Topikos.place is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Topikos.place is not responsible for webcasting or any other form of transmission received from any Linked Site. Topikos.place is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Topikos.place of the site or any association with its operators.

Force majeure and events beyond our reasonable control

Topikos.place will not be held responsible for any delay or failure to comply with our obligations under these Terms and Conditions if the delay and/or failure arises from any cause which is beyond our reasonable control, including natural disasters, war or terrorist acts, industrial disputes, strikes, the dropout or non-functioning of transport transfer from our collaborators / subcontractors, power outages, legislation and regulations from national, foreign and international administrative, civil or judicial authorities. If a case of force majeure arises, Topikos.place will take the actions and measures that are reasonably necessary to limit the negative consequences of such a situation.

EXCLUSION OF LIABILITY

THE INFORMATION PROVIDED ON THIS WEBSITE IS BELIEVED TO BE RELIABLE WHEN POSTED. TOPIKOS.PLACE CANNOT GUARANTEE THAT INFORMATION WILL BE ACCURATE, COMPLETE AND CURRENT AT ALL TIMES. IN NO EVENT WILL TOPIKOS.PLACE BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGE SUSTAINED BY ANY GUEST AS A RESULT OF HIS/HER RELIANCE ON INFORMATION CONTAINED IN THIS WEBSITE AND/OR USE OF THIS WEB SITE AND/OR USE OF ANY OTHER LINKED SITE, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS, LOSS OF AGREED SERVICE / HOSTED EXPERIENCE / RESERVATION OR OTHER DATA OR OTHERWISE.

Variation of these terms and conditions

Topikos.place reserves the right at any time to supplement and/or vary these Terms and Conditions to reflect market conditions, good practices, the services offered, Topikos.place policy and premises capabilities, relevant laws or for any other reason. The provision of this paragraph may concern amendment of any term of these Terms and Conditions.
Topikos.place may, therefore, at any time revise these Terms and Conditions by updating this posting. By using this Website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms and Conditions to which you are bound.

Breach of terms and conditions

In cases of a breach of these Terms and Conditions by any Guest, Topikos.place may and will take all necessary action to protect its rights. Topikos.place reserves the right, in its sole discretion, to terminate your contract with us whether your reservation is agreed with a third party engine and the related services or any portion thereof at any time, without notice.

Final Note

This section of the document emphasizes the importance Topikos.place places on the safety and well-being of its guests. It provides a clear directive for reporting any hazardous conditions or items within the property that could potentially harm guests or tenants. The inclusion of a specific contact number ensures that guests have a direct line for immediate communication regarding safety concerns. This proactive approach to safety underscores the company’s commitment to providing a secure environment for all its guests.

Furthermore, Topikos.place reassures guests of a safe and secure checkout process, highlighting their dedication to security and privacy. This commitment is crucial in today’s digital age, where data protection and secure financial transactions are of paramount importance to consumers. By stating that they take security and privacy seriously and implement measures to protect guest information, Topikos.place aims to build trust and confidence among its clientele.

Lastly, the mention of “Payment Options” without further details suggests that Topikos.place provides multiple ways for guests to complete their transactions, accommodating different preferences and ensuring convenience for all users. This flexibility in payment methods, combined with the assurances of security, contributes to a user-friendly booking experience, encouraging guests to proceed with their reservations confidently.

Overall, these statements from Topikos.place reflect a holistic approach to guest satisfaction, emphasizing not only the enjoyment and comfort of their stay but also the paramount importance of safety, security, and privacy.

In case you notice any items and or facilities that impose danger to you or other tenants/guests of this property, please report them to 00357 9999 7776 immediately.

On behalf of our entire team, we wish you a memorable holiday and a wonderful experience.